Ordering

1. Prepare a list of the moulding profiles desired, as outlined under ordering tips. Please specify your desired delivery date, and the method of delivery desired.

   » Check List

2. Complete the credit application if material is to be ordered on account.

   Canada:

   » Canadian Commercial Credit Application
   » Canadian Personal Credit Application

   United States:

   » U.S. Commercial Credit Application
   » U.S. Personal Credit Application

   Additional Resources:

   » Customer Profile
   » Ontario Retail Sales Tax (PST) Purchase Exemption Certificate

   Note: Only large repeat orders should set up an account. Smaller, one-time orders should pay by Visa, MasterCard or other suitable means.

3. Custom orders or orders that are for non-stock items will require a 50% deposit prior to manufacturing. The balance is due upon shipping.

4. Email your order. We will email back confirmation of your order, along with a confirmation of when your products will be shipped.

5. Immediately prior to shipping we will confirm that the product is to be shipped and the means of shipping.

When ordering material for a typical home, we suggest the following approach to organizing your material requirements. It is advisable to progress room by room listing the items in a table such as this one, noting required materials in the presented order.

Clear specifications lead to efficiency during installation by the carpenter. When ordering for door frames, ordering sets of material is an efficient specification of material, reduces waste and saves organization time during installation. If other specified length material is ordered, we will try to complete each order as specified. However, if a piece longer than ordered is the only material available at the time of the order, the longer piece will be supplied and the extra length will be charge. If specified length material is ordered, there may be an extra charge of up to 15% applied to the order, depending upon the type of product ordered and the wood species. This extra reflects the effort in hand-selecting the required length, and the availability of specified length of certain wood species. We will confirm any extra charge for specified lengths at the time of placing your order.